Leadership

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  Mica Moseley

  Chief Revenue Officer

  “When customers win, we win.”

  Mica Moseley comes to Arroweye after more than two decades spent building a winning and enriching sales culture at market leaders such as FedEx Kinko’s and GMAC, where he translated exceptional outreach with a passionate pursuit of solutions for his clients.

  As Chief Revenue Officer, Mica focuses on win-win solutions that are as on-demand and personalized as Arroweye’s technology. Mica believes in the start-up mindset of constant and agile innovation and improvement, and constantly strives to help clients find ways to deliver a return on investment that will make them succeed.

  Mica has always been active in community organizations, including Mortgage Bankers Association, Sports Education Foundation, Utah East Africa Foundation, as well as Big Brothers Big Sisters. He also enjoys coaching football and baseball, spending time with family and adventure racing!

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  Gina Ciampaglio

  Corporate Director of HR

  Gina has been a collaborative human resources business partner for more than 25 years. Her experience spans the spectrum of HR functions including employee management, coaching and mentoring, hiring, retention and training, regulatory compliance and labor relations. A highly detail-oriented and organized leader, Gina’s hallmark is building successful partnerships with operational leaders to create cohesive and effective teams focused on delivering timely and consistent results with maximum business impact.

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  Katy Bigelow

  Vice President of Client Integration & Product Development

  Katy serves as the corporate director for client integration and product development where she provides strategic client direction by ensuring all projects are implemented on time and according to plan/strategy. Katy has more than 25 years of manufacturing and printing industry expertise, including more than a decade with Arroweye. She specializes in providing our partners with tailored strategic direction that helps build their businesses and ensures top-notch card products are delivered to end users. Her keen attention to detail and intimate knowledge of our industry have positioned Katy as a go-to resource for our clients and partners, has driven process improvements that ensure we deliver the highest quality products, and has cultivated innovations that position Arroweye as the market leader in truly on-demand payment card production.

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  Lisa Tabin

  Vice President of Account Management

  Lisa has over 25 years of experience as a client relationship and account development professional. Prior to joining Arroweye, she spent 10 years at FIS and its predecessors, Wildcard Systems and eFunds Corporation.

  While at FIS, Lisa served as vice president of partner services — managing all internal and external strategic relationships for the prepaid business unit, including relationships with issuing banks. She also served as vice president of client support services for the company’s prepaid business operations.

  With a decade of payments industry experience, Lisa has built strong relationships with many financial institutions and program managers through strong client relationships and innovative contributions. She has built successful client relationships across operations management, program management and partners management.

  In her spare time, Lisa is an avid member of Orangetheory Fitness and is a passionate supporter of cancer research related charities.

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  Marina Faynshteyn

  Director of Finance

  Marina oversees Arroweye’s finances related to revenue/sales, cash management, accounts receivable, and client invoicing. With more than a decade working in her field, she has experience with internal and external audits, process improvement, and revenue accounting. She is passionate about helping drive growth, and takes pride in helping implement strategic ideas to optimize Arroweye’s performance to support client development, nurture partnerships and drive industry-wide innovation.

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  Ken Kavalec

  Vice President and General Manager of Operations

  For nearly three decades, Ken has engrained himself in the intricate details of business operations within our industry. His deep operations background in card personalization services helps our team streamline efficiencies, continually improve our product and service offerings, maximize our resources, and optimize our clients’ ROI. Ken has held multiple senior-level operational leadership positions and specializes in driving bottom line results in highly competitive, ever-changing business environments. His insights help our company run better and help us continually serve our clients and partners better.  

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  Ron Prchal

  Vice President of Product and Process Innovation

  Leveraging his more than three decades of experience pioneering advancements in the payments industry, Ron leads the research and implementation processes that help Arroweye offer ever-evolving, modern, innovative technologies for our products and services. Ron has a deep product and operational background in financial card personalization services, and his expertise and veteran knowledge base inform our business strategy and drive capabilities growth. His expertise spans from proficiency in high–end card attaching systems design, document composition, DOD inkjet printing, laser and metal card technologies, special card packaging solutions, instant issuance solutions and more. He holds a Bachelors of Science in Business Administration & Finance from Wayne State College and has four card and printing product patents to his credit. 

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