Arroweye Careers

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Position Overview:

Sets up, oversees, and operates ASI equipment and files to convert the material into a finished product in accordance with specifications, procedures, and practices.

Primary Position Responsibilities include (but are not limited to)

• Follow standard processes and procedures as established and assigned the by Operations Manager and/or Area Team Leader.
• Achieve optimum product quality through proper handling of consumables, materials, and machines

• Perform established quality checks and make necessary adjustments to match customer specifications
• Perform necessary in-process quality checks to ensure output is consistent from start to finish
• Maintain cleanliness and organization of equipment and workspaces
• Respond to “rush” or urgent requests without prior notice, while still maintaining accuracy and deadline requirements.
• Be flexible to work alternate shift schedules in order to meet customer demands during peak periods.
• Operate post-printing press equipment of various types
• Conduct production quality audits and security counts
• Maintain all security regulations on the handling of the product
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within ISO or documented quality system preferred.

  Required Qualifications:

• Prior experience in a manufacturing environment preferred.
• Ability to follow procedures well (process driven)
• Sensitivity to customer needs and stringent delivery requirements
• Available to work overtime as needed
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within an ISO or documented quality system
• Intermediate math skills
• Excellent spoken and written communication skills in the English language
• Mechanically inclined
• Basic computer skills
• Ability to work as part of the team in a fast paced dynamic environment
• Ability to stand for extended periods
• Ability to lift and/or push/pull up to 50 pounds occasionally is required

NOTE:  This position covers all positions in plastics, finishing, and shipping.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with the requirements of the positions.

Download ASI Application 

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Purpose:

Hands-on participation in the activities of repair, maintenance, and installation of machines, tools, and equipment, and in the maintenance of buildings, grounds, and utility systems of the plant.

 Responsibilities/Required Work Methods:

Supervises contractors engaged in installing, servicing, and repairing mechanical/electro-mechanical equipment.  Oversees major painting projects; performing structural repairs to masonry, woodwork, and furnishings of buildings; and maintaining and repairing building utility systems, such as electrical wiring and controls, heating and ventilating systems.

1. Inspects completed work for conformance to blueprints, specifications, and standards.
2. Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.
3. Coordinates activities of workers fabricating or modifying machines, tools, or equipment to manufacture new products or improve existing products.
4. Plan, develop, and implement new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
5. Develops preventive maintenance program in conjunction with contractors and vendors.
6. Confers with management, operations, and quality personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
7. Requisitions tools, equipment, and supplies required for operations.
8. Analyzes and resolves work problems, or assists employees in solving work problems.
9. Participate in new equipment, negotiation, and selection.
10. Reviews technical publications, articles, and abstracts to stay abreast of technical developments in the industry.
11. Performs related work as required.

NOTE: This job description is a guide – at all times duties will be determined and assigned by the on-duty supervisor as business needs dictate.

 Experience and/or Qualifications:

Three (3) to five (5) years experience in mechanical, electrical, or industrial maintenance as well as strong hydraulic, pneumatic, mechanical and industrial skills with some PLC experience and HVAC.

Prior and practical hands-on experience in printing technology & operations, packaging, fulfillment, or plastic card manufacturing a plus.

AA degree in mechanical, electrical, industrial maintenance a plus.

Must be highly motivated with strong time management skills, ability to multi-task and ability to prioritize multiple projects effectively.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with the requirements of the positions.

Please complete the application and/or send your resume to the link provided below:

Download ASI Application

CORPORATE DIRECTOR OF OPERATIONS

 A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

 Position Overview

The Corporate Director of Operations is a key role in ensuring that we meet our customers’ fulfillment needs.  This position will reports directly to the Chief Executive Officer and is based in Henderson, Nevada.  This position will be responsible for our two production facilities.  As the Corporate Director of Operations, you will be expected to Create Solutions, plan for implementation and then execute on those plans.  You will also be heavily involved with new product and systems development.  The primary focus is to ensure that the product that leaves our facilities meets or exceeds both our quality expectations and delivery timeline while operating efficiently and cost-effectively.

Primary Position Responsibilities include (but are not limited to)

• Ensure that the production facilities operate at peak efficiency and produces high-quality output consistently
• Build motivated teams in multiple locations, that is engaged, customer focused, and accountable to results
• Prepare and meet detailed forecasts and production plans based on data and expectations for the year
• Ensure that production processes are followed and exceptions are documented
• Be client focused and keep in mind ramifications of changes to our customers and instigate the proper communication and follow-up
• Participate in the development of solutions to problems and be open to change
• Be willing to step in and be hands-on, particularly during peak periods
• Have experience in setting up new production facilities
• Enjoy using technology to improve performance
• Stay at the forefront of new techniques in the manufacturing and fulfillment of payment cards

The Ideal Candidate will possess:

1. Fulfillment experience of 5 + years of experience managing either a high volume digital print facilities or card production or Card Issuing facility
2. Card Personalization
3. Mailing systems
4. Bulk production and packaging
5. Direct Mail
6. Manufacturing Experience
7. Produced a card before
8. Visa Certified facility
9. Followed process and Quality Control systems
10. Built and worked with bills of materials
11. Inventory management
12. Digital technology
13. Client focused
14. Demonstrated Customer/Client focus attitude and built custom solutions
15. Participated in sales presentations, client facing positions
16. Creates a sense of urgency around mistakes that impact our clients
17. Communicates a sense of confidence with customers and understands their needs
18. Enjoys meeting with customers and hears their ideas to improve
19. Creates a team that revolves and measures itself around customer expectations
20. Work in cross-functional teams and proven track record of working with others to get results
21. Ability to relate strategic objectives through the team to meaningful responsibilities for their role
22. A proven history of developing future leaders
23. Ability to communicate with individuals at all levels of an organization and the skills necessary to retain and motivate a top team
24. A history of rallying teams around objectives that will lead to changes in current processes
25. Hands-on experience and understanding
26. Progressed up an organization and expanded responsibilities
27. Proven track record of identifying and putting together actions that lead to continuous improvement within their area of responsibility
28. Experience using financial and data analysis to spot areas for improvement
29. A process orientation to ensure consistent delivery of the product
30. Proven Leader
31. Eloquent Communicator
32. Sets clear expectations
33. Coaches people
34. Holds teams accountable
35. Process Oriented – Strategy/ Planning
36. An attitude of looking for new and better ways to revolutionize production processes
37. Proficiency of using financial and operational data to plan future scheduling and production workflow
38. A “student of the industry” who is versed on recent printing technologies and manufacturing techniques and their impacts

Please complete the application via the link provided and/or send your resume directly to teresa.ouellette@arroweye.com for immediate review.

Download ASI Application

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with the requirements of the positions.

Back end Developer

Arroweye Solutions, a fast-growing, e-commerce company with unique web to print technology that is revolutionizing the payment card space, is seeking a talented professional to work in our dynamic and rewarding environment.  Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Arroweye’s business solutions include a full range of carrier options targeting payment cards, credit and debit cards, as well as co-branded programs with direct-to-consumer and business-to-business fulfillment.  Today, Arroweye Solutions is the only Visa, MasterCard, Discover, and American Express certified company operating in the US that prints the brand logo and simultaneously personalizes the payment card on-demand.

The developer will work as a part of the back end team to develop and maintain client order processing systems and associated tools.

• Work closely with the Team Leader and Project Managers to understand the system and functional requirements.
• Contribute to the development and enhancement of the client order processing system.
• Identify gaps in requirements and fill them through interaction with the proper people/teams.
• Participate in the software development process through the implementation of new features and bug fixes.
• Contribute to raising the culture of enterprise software development in the company.

Qualifications include:

• A bachelor’s degree in computer science or computer information systems or equivalent experience.
• Ability to understand code created by others, deal with legacy issues, maintain and enhance existing components.
• Development experience in C#, Dapper, Entity Framework, multi-threaded architectures, windows services, and WCF.
• Strong understanding of object-oriented analysis and design.
• Solid understanding of relational databases in general and Microsoft SQL Server in particular.
• Strong debugging and problem-solving skills.
• Ability to work in a fluid, fast-paced work environment.
• Strong communication, interpersonal and reporting skills.
• Must be able to work independently without daily supervision.

Please complete the online application with this link Download ASI Application and/or send your resume directly to teresa.ouellette@arroweye.come for immediate consideration.

Candidate must pass criminal, financial background checks and drug testing. Above all, the candidate must have a do-what-it-takes attitude and a desire to gather new knowledge, learn about both time-proven and cutting-edge patterns and practices of software development, and to be a part of a growing, ever-changing company. There is an opportunity for a person in the position to get promoted in case of doing a good job and proving himself or herself capable of professional growth.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with the requirements of the positions.

 A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover, and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

 Position Overview

The recruiting coordinator will be responsible for interfacing with leaders within our organization to understand our future hiring needs, develop and execute the recruiting process from end to end and assist in the onboarding process.  The recruiting coordinator will be responsible for recruiting efforts across our three operating locations Henderson, NV and our corporate office in Chicago, IL.    This position will report to the Human Resources Manager and will be based in Henderson, NV.

 Primary Position Responsibilities include (but are not limited to)

• Establish a recruiting process that efficiently obtains, communicates and tracks open positions
• develop effective recruiting plans and strategies
• assess position requirements to develop job descriptions and job candidate profiles
• write, review, and clarify job specifications, competencies and skills required
• source applicants through various methods including online postings, advertising, recruiters, job sites, career fairs
• review resumes and qualifications to determine the suitability of candidates
• schedule and coordinate interviews cooperatively with hiring managers
• verify prior employment and personal/professional references
• conduct credit and criminal background checks
• manage all communication with candidates
• manage the job offer including negotiation and administration
• schedule new employee orientation
• maintain recruiting metrics (cost per hire etc.), provide regular updates and feedback to managers

Required Qualifications:

 The successful individual will have 3+ years of experience in a recruiting role, preferably for multiple locations; be highly organized and sensitive to deadlines; have strong project management skills; possess excellent communication skills by communicating clearly, effectively and exhibiting a professional, confident and outgoing demeanor; demonstrates the ability to think analytically by devising effective interview questions; exhibits strong listening skills; works well in a variety of teams while also being a strong individual contributor and demonstrates a passion for success and strives to exceed expectations.  Candidates with a Bachelor’s Degree in Human Resources or Business Administration are preferred.

•   Demonstrates the ability to think analytically and strategically
  •Possesses knowledge of company mission and goals
  •Demonstrates familiarity with Microsoft Office Suite
  •Possesses knowledge of basic contract formats and benefits packages
  •Is capable of devising effective interview questions to determine an interviewee’s capabilities
  •Exhibits strong listening skills
  •Is willing and able to travel locally or nationally for recruiting needs and conferences
  •Demonstrates the ability to think creatively

Please complete the online application via Download ASI Application and/or send your resume directly to teresa.ouellette@arroweye.com for immediate review.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with the requirements of the positions.

Company Background:

Arroweye Solutions, a fast-growing, e-commerce company with unique web to print technology that is revolutionizing the payment card space, is seeking a talented professional to work in our dynamic and rewarding environment. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers. Arroweye’s business solutions include a full range of carrier options targeting payment cards, credit and debit cards, as well as co-branded programs with direct-to-consumer and business-to-business fulfillment. Today, Arroweye Solutions is the only Visa, MasterCard, Discover, and American Express certified company operating in the US that prints the brand logo and simultaneously personalizes the payment card on-demand.

Position Summary: 

The Team Member Development Assistant is responsible for assisting in developing and managing a wide range of global learning and development activities. In consultation with department heads and the HR Administrator, the Team Member Development Coordinator will ensure that learning and development initiatives are consistent and aligned with corporate goals, culture, and business results.  The Team Member Development Assistant will be responsible for assisting with coordinating, developing and delivering training within all divisions of the company. This position works closely with all departments to identify needs and opportunities for additional training and development.

Key responsibilities include (but are not limited to): 

• Coordinates and assists in planning, scheduling, organizing, and implementing training programs.
• Assist with all administrative requirements relevant to training.
• Monitor and review the training progress of Team Members.
• Ensures Arroweye training requirements are met.
• Manage and maintain the training process tracking spreadsheets.
• Creates, maintains, and distributes weekly training schedule.
• Attends monthly peer to peer mentor meeting.
• Acts as a liaison between Mentors, Leads, and Team Member Development Coordinator; answers questions regarding scheduling, training process, etc.
• Reviews and updates LMS documentation and testing to ensure accuracy
• Development and facilitation of on-site training and coursework.
• Perform other duties as assigned by the Team Member Development Coordinator.

A successful candidate will have the following attributes:

• Strong multi-tasking abilities with the flexibility to adapt to changes quickly
• Excellent communication skills, both verbal and written
• Advanced organizational skills with the ability to prioritize and own multiple tasks while meeting and exceeding deadlines
• Hands – on experience coordinating training in a corporate setting
• Adequate knowledge of learning management systems and web delivery tools
• Familiarity with traditional and modern job training methods and techniques
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)

Work experience requirements:

• 2 + years experience as a Training Coordinator, Trainer, Training Facilitator or similar role
• Highly proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel, and Word)

Preferred Experience, Skills:

• • 1 + years of manufacturing environment experience

Education Requirements:

• High School Diploma or equivalent

Preferred Education:

• • • Bachelor’s degree in Education, Training, HR or related field

Please complete the online application and send to Summer.Crane@arroweye.com for review. For questions, feel free to call the Louisville, Kentucky office at 502-919-7571.

Download ASI Application