Arroweye Careers

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers. Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Position Overview:

Supervise the Maintenance department in providing both a reactive and proactive, multi-skilled maintenance service on all operational equipment and facilities infrastructure. Responsible for planned scheduling creation and overseeing the adherence and timely completion of work carried out. Increase the site operational effectiveness, improve on project delivery, mean time between failure and downtime reduction, and manage and implement improvement plans, driving Key Performance Indicators (KPI’s) ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on technical best practices and establish standard policies and procedures whilst also mentoring and leading the department. Implement and manage continuous improvement and modern manufacturing principals by highlighting deficiencies and recommending changes in training, working practices, and processes.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers. Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Position Overview:

Arroweye Solutions is seeking to hire an experienced Industrial Maintenance Technician to add to our team of highly motivated employees.

Primary Position Responsibilities include (but are not limited to)

• Locate and resolve the source of problems by observing machines in operation
• Ensure consistent operation of machinery and mechanical equipment by completing preventive maintenance requirements on schedule
• Reference operator and maintenance manuals, manufacturer’s instructions, and engineering specifications to troubleshoot machine malfunctions
• Adjust equipment using hand tools and precision measuring devices
• Troubleshoot malfunctions with multi-meters and other test instruments
• Capable of making minor modifications on equipment
• Participate in the installation of new equipment
• Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on electric motors (AC, DC, Servos, and Stepper), pneumatic systems, conveyors, and mechanical systems.
• Confers with production on resolutions.

Requirements:

· 3 to 5 years repairing and maintaining industrial machinery and support equipment

· Strong understanding of electrical, pneumatic and mechanical components

· Must be highly motivated to work in a team-oriented environment

· Ability to multi-task and prioritize multiple projects effectively

· Ability to function in a fast-paced, manufacturing environment

· Ability to make precise adjustments to achieve pre-determined results

· Ability to work occasional overtime to accommodate the needs of production

Desired Experience:

• Fundamental understanding of Machine Automation Controls
• Experience installing electrical and pneumatic systems
• Prior experience in printing technology and operations, packaging, fulfillment, or plastic card manufacturing industry

Preferred Education:

Associates degree in mechanical, electrical, or industrial maintenance

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Join our growing team. 
At Arroweye, we do not just recognize the difference – we celebrate it, we bolster it, and we make strides for it for the benefit of our team members, our cards, and our local community.

Find a job you’ll adore.
Arroweye Solutions, Inc. environment – Work inside a climate-controlled, clean, and friendly environment. If you like a steady paced position that gets you up and moving, then come help bring cards to life. Shift options include mornings, afternoons, and overnights.

Position Overview:

Sets up, oversees, and operates equipment and files to convert the material into a finished product in accordance with specifications, procedures, and practices.

Primary Position Responsibilities include (but are not limited to)

• Follow standard processes and procedures as established and assigned the by Operations Manager and/or Area Team Leader.
• Achieve optimum product quality through proper handling of consumables, materials, and machines

• Perform established quality checks and make necessary adjustments to match customer specifications
• Perform necessary in-process quality checks to ensure output is consistent from start to finish
• Maintain cleanliness and organization of equipment and workspaces
• Respond to “rush” or urgent requests without prior notice, while still maintaining accuracy and deadline requirements.
• Be flexible to work alternate shift schedules in order to meet customer demands during peak periods.
• Operate post-printing press equipment of various types
• Conduct production quality audits and security counts
• Maintain all security regulations on the handling of the product
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within ISO or documented quality system preferred.

  Qualifications:

• Prior experience in a manufacturing environment preferred
• Ability to follow procedures well (process-driven)
• Sensitivity to customer needs and stringent delivery requirements
• Available to work overtime as needed
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within an ISO or documented quality system
• Intermediate math skills
• Excellent spoken and written communication skills in the English language
• Mechanically inclined
• Basic computer skills
• Ability to work as part of the team in a fast-paced dynamic environment
• Ability to stand for extended periods
• Ability to lift and/or push/pull up to 50 pounds occasionally is required

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Download ASI Application

Join our growing team. 
Every year, millions of debit card, gift card, and credit card orders make their way through our plant. Each Arroweye team member is part of the charm of bringing orders to life.

At Arroweye, we do not just recognize the difference – we celebrate it, we bolster it, and we make strides for it for the benefit of our team members, our cards, and our local community.

Find a job you’ll adore.
Arroweye Solutions, Inc. environment – Work inside a climate-controlled, clean, and friendly environment. If you like a steady paced position that gets you up and moving, then come help bring cards to life. Shift options include mornings, afternoons, and overnights.

Job purpose: Supervise production operation in accordance with plant policies and procedures. Ensure smooth production operation during shift. Directs set up, oversees team, and operates ASI equipment when necessary to convert material into finished product in accordance with specifications, procedures, and practices. Note: This job description is a guide – at all times duties will be determined and assigned by the on duty manager as business needs dictate.

Approximate daily distribution of duties:

• 80% Support of Daily Production
• 15% Process Improvement
• 5% Administrative
• Key focus will be to assist the Production Team Leader with accomplishing all required tasks.

Key responsibilities include (but are not limited to):

Daily Production:

• Establish and assign Team Members to standard processes and procedures
• Ensure achievement of optimum product quality through proper handling of consumables, materials and machines
• Ensure the performance of the required in-process quality checks to ensure output is consistent from start to finish
• Ensure the maintenance, cleanliness, and organization of equipment
• Coordinate the response to “rush” or urgent requests without prior notice, while still maintaining accuracy and deadline requirements.
• Be flexible to work alternate shift schedules in order to meet customer demands during peak periods.

General:

• Ensure a safe work environment compliant with OSHA regulations and free from harassment and/or discrimination for all ASI Team Members.
• Ensure that all security regulations are fully met every day, by all team members.
• Oversee troubleshooting and preventative/routine maintenance on ASI printing equipment
• Participate in and support monthly inventory counts
• Responsible for achieving the operations team KPI goals for example OTD, scrap, quality, cost/card.
• Responsible for ensuring that a consistent and comparable quality is produced from each piece of ASI equipment.
• Provide direction and training for all ASI team members that use ASI equipment.
• Develop, document, and utilize standardized methods to train new team members.
• Participate / recommend process improvements and cost reductions.

Preferred Requirements and Education:

• 2+ years experience in a manufacturing environment
• Proven troubleshooting and problem solving skills
• Ability to follow procedures well (process driven)
• Sensitivity to customer needs and stringent delivery requirements
• Available to work overtime as needed
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within ISO or documented quality system
• Proficiency in Microsoft Outlook (email), MS excel, and MS word
• Intermediate math skills
• Associate’s Degree (2 yr certificate) or greater – or commensurate work experience.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Download ASI Application

Please feel free to view our current job openings via http://www.arroweye.com/careers/

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Join our growing team. 
Every year, millions of debit card, gift card, and credit card orders make their way through our plant. Each Arroweye team member is part of the charm of bringing orders to life.

At Arroweye, we do not just recognize the difference – we celebrate it, we bolster it, and we make strides for it for the benefit of our team members, our cards, and our local community.

Find a job you’ll adore.
Arroweye Solutions, Inc. environment – Work inside a climate-controlled, clean, and friendly environment. If you like a steady paced position that gets you up and moving, then come help bring cards to life. Shift options include mornings, afternoons, and overnights.

Position Overview

We have an immediate need for a Web Team Lead. This role will be responsible for leading Arroweye’s Web development team. This team works on all the company’s web platforms including B2B and B2C eCommerce sites, card customization features and administrative portals. They play an important role in the company’s success.

The successful candidate will be asked to quickly understand our software platforms, database structure and on-demand manufacturing processes. As in any smaller organization, you may be asked to fulfill duties beyond your specific job title.

Primary Position Responsibilities include (but are not limited to)

• Guide team development efforts towards successful project delivery
• Exhibit and establish a culture of quality software design. Set high-level design objectives, review and critique software designs proposed by the team
• Provide technical leadership to teammates through coaching and mentorship.
• Design, develop, and unit test services and applications.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Analyze and resolve complex technical problems
• Participate in client/external interactions on technical matters
• Drives engineering processes for the project such as build automation, unit testing, software configuration management and packaging
• Work with the CTO and PMs to develop project and resource plans/schedules.
• Participate in the team member review process

Required Qualifications:

• 2+ year(s) experience leading a development team
• Ability to work closely with groups throughout an organization
• Development experience in C#, HTML, CSS, ASP.NET, JavaScript, jQuery and Angular.
• Comfortable with object oriented programming and working with n-tier architectures.
• Familiarity with SQL and schema changes. Microsoft SQL Server experience a plus.
• Strong communication and interpersonal skills.
• Demonstrated ability to work in a fast-paced environment
• Bachelor’s degree in Computer Science or related field

Above all, the candidate must have a do-what-it-takes attitude and a desire to be part of a growing and ever-changing company.

At Arroweye, you will have the opportunity to make significant contributions in a company that is an industry innovator. Enjoy a challenging and casual work environment with opportunities for personal growth. Excellent benefits, including Complete Health Insurance (Medical, Dental, Vision, Life) and 401(k) are included. Candidates must pass criminal and financial background

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Download ASI Application

Please feel free to view our current job openings via http://www.arroweye.com/careers/

JOB TITLE

Technology Support Technician

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Join our growing team. 
Every year, millions of debit card, gift card, and credit card orders make their way through our plant. Each Arroweye team member is part of the charm of bringing orders to life.

At Arroweye, we do not just recognize the difference – we celebrate it, we bolster it, and we make strides for it for the benefit of our team members, our cards, and our local community.

Find a job you’ll adore.
Arroweye Solutions, Inc. environment – Work inside a climate-controlled, clean, and friendly environment. If you like a steady paced position that gets you up and moving, then come help bring cards to life. Shift options include mornings, afternoons, and overnights.

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Position Overview:

Arroweye is looking for a full-time Technology Support Technician to work in our Louisville, KY facility.  As part of the Technology Support Team you will be focused on all aspects of the technology that drives the production processes.  Supported areas include: Database (SQL), Physical Files, Encryption/Decryption, production software applications, as well as general hardware support for PCs, printers, barcode scanner and other custom hardware and software solutions.

This position is focused on ensuring the smooth operation and continued innovation of our software driven manufacturing process.

Primary Position Responsibilities include (but are not limited to):

• User and system technical support (Hardware and Software)
• Analysis of data and systems to resolve technical problems
• Driving cases to quick resolution in order to facilitate on-time deliveries
• Resolving cases assigned to the support team
• Writing case resolution documentation to assist other support engineers
• Interfacing between the Operations and Engineering groups

Qualifications include:

• Jack of all trade’s mentality
• Excellent problem-solving skills
• Strong grasp of SQL fundamentals and query writing
• Basic PowerShell (general programming skills) – is a plus
• Excellent communication skills including written (emails) and oral
• Customer service attitude, able to recognizing the needs of the customer
• Candidate must pass criminal, financial background checks and drug testing

Above all, the candidate must have a do-what-it-takes attitude and a desire to be part of a growing and ever-changing company.

At Arroweye Solutions, you’ll have the opportunity to make significant contributions in a company that is an industry innovator.  Enjoy a challenging and casual work environment with opportunities for personal growth.   Excellent benefits, including Complete Health Insurance (Medical, Dental, Vision, Life) and 401(k) are included.

Download ASI Application

Please feel free to view our current job openings via http://www.arroweye.com/careers/

Join our growing team. 
Every year, millions of debit card, gift card, and credit card orders make their way through our plant. Each Arroweye team member is part of the charm of bringing orders to life.

At Arroweye, we do not just recognize the difference – we celebrate it, we bolster it, and we make strides for it for the benefit of our team members, our cards, and our local community.

Find a job you’ll adore.
Arroweye Solutions, Inc. environment – Work inside a climate-controlled, clean, and friendly environment. If you like a steady paced position that gets you up and moving, then come help bring cards to life. Shift options include mornings, afternoons, and overnights.

Back end Developer

The developer will work as a part of the back end team to develop and maintain client order processing systems and associated tools.

• Work closely with the Team Leader and Project Managers to understand the system and functional requirements.
• Contribute to the development and enhancement of the client order processing system.
• Identify gaps in requirements and fill them through interaction with the proper people/teams.
• Participate in the software development process through the implementation of new features and bug fixes.
• Contribute to raising the culture of enterprise software development in the company.

Qualifications include:

• A bachelor’s degree in computer science or computer information systems or equivalent experience.
• Ability to understand code created by others, deal with legacy issues, maintain and enhance existing components.
• Development experience in C#, Dapper, Entity Framework, multi-threaded architectures, windows services, and WCF.
• Strong understanding of object-oriented analysis and design.
• Solid understanding of relational databases in general and Microsoft SQL Server in particular.
• Strong debugging and problem-solving skills.
• Ability to work in a fluid, fast-paced work environment.
• Strong communication, interpersonal and reporting skills.
• Must be able to work independently without daily supervision.

Please complete the online application with this link Download ASI Application and/or send your resume directly to isela.cuellar@arroweye.com for immediate consideration.

Candidate must pass criminal, financial background checks and drug testing. Above all, the candidate must have a do-what-it-takes attitude and a desire to gather new knowledge, learn about both time-proven and cutting-edge patterns and practices of software development, and to be a part of a growing, ever-changing company. There is an opportunity for a person in the position to get promoted in case of doing a good job and proving himself or herself capable of professional growth.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with the requirements of the positions.