Arroweye Careers

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

QA Technician

Job purpose: Responsible for quality control of products.

Note: This job description is a guide – at all times duties will be determined and assigned by the on-duty supervisor as business needs dictate.

Key responsibilities include (but are not limited to):

Daily Production:

•  Manages product quality through production process with periodic 100% reviews of product
• Perform quality tests and gather metrics
• Raw material reviews/certifications
• Audit production processes and actively develop and implement changes for improvement
• Communicate effectively with internal customers to promote quality through the production process
• Maintain quality procedures and their integrity
• Identify areas for improvement in relation to quality
• Build teams for active improvement projects

Preferred Requirements and Education:

• 3-4 years manufacturing experience
• 3-4 years quality assurance or audit background- preferred
• Printing knowledge is a plus
• High attention for detail and focused individual
• Written, verbal and basic math skills (arithmetic) needed
• Experience working in a fast-paced environment
• Proficient computer skills required- Excel, Word, Windows
• High School Diploma
• Some College Preferred

Please complete the application and / or send your resume to the link provided below:

Download ASI Application

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

 A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Summary:

We have an immediate need for a Henderson, NV-based Client Services Specialist to help launch our client’s new card programs as quickly and efficiently as possible.  These programs include debit, credit, reward, loyalty, rebate, and gift card programs that are branded with corporate logos, included with branded packaging, and shipped with suitable terms and conditions sheets and activation labels. The successful candidate will operate administrative software to set up these programs and prepare them for automated ordering and manufacturing.  Each program goes through set-up, proofing, quality assurance and production testing before being promoted to “live” status.  We continuously strive to improve our software and processes to reduce the time-to-market for these programs, as this directly drives our profitability and client satisfaction – the successful candidate will help lead this continuous improvement effort.

 Primary Position Responsibilities include (but are not limited to):

• Facilitating identification of new program opportunities with existing clients
• Collection of existing clients new program requirements
• Coordinating the full life cycle of new program configuration, approval, & implementation up to and including the first live production run
• Collaboratively working with Project Managers and other Arroweye sales support functions on gathering new client first program requirements
• Creating and configuring card programs in our administrative portal.
• Creating and configuring new client set ups, closely working with Project Managers to On-board clients.
• Creating and maintaining work tickets for each new program configuration.
• Using Arroweye’s automated proprietary tools to create digital proofs of cards and collateral for client approval.
• Coordinating and facilitating the approval of cards with Visa, MasterCard and other associations.
• Recording metrics that help us to understand and optimize our setup processes.
• Monitoring completion times and test order success rates and reporting these in weekly review meetings.

Required Qualifications:

• Good general computer skills, including web skills, knowledge of Microsoft Word and Excel, and working experience with enterprise software.
• Process-oriented; someone who uses a rigorous standard approach in their work, while at the same time recommending improvements to process or technology that will drive better quality and efficiency.
• Detail-oriented, noticing and cares about the details of a complex environment and will not be afraid to ask questions to make sure they understand.
• Conscientious and very organized; someone who takes extra care and double-checks their work to make sure it is right before calling it done.  Someone with a consistently low rate of error.
• Prior card industry Customer Service experience preferred.
• A Bachelor’s degree is a plus.

Please complete the application and / or send your resume to the link provided below:

Download ASI Application

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Purpose:

Hands on participation in the activities of repair, maintenance, and installation of machines, tools, and equipment, and in maintenance of buildings, grounds, and utility systems of plant.

 Responsibilities/Required Work Methods:

Supervises contractors engaged in installing, servicing, and repairing mechanical/electro-mechanical equipment.  Oversees major painting projects; performing structural repairs to masonry, woodwork, and furnishings of buildings; and maintaining and repairing building utility systems, such as electrical wiring and controls, heating and ventilating systems.

1. Inspects completed work for conformance to blueprints, specifications, and standards.
2. Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.
3. Coordinates activities of workers fabricating or modifying machines, tools, or equipment to manufacture new products or improve existing products.
4. Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
5. Develops preventive maintenance program in conjunction with contractors and vendors.
6. Confers with management, operations, and quality personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.
7. Requisitions tools, equipment, and supplies required for operations.
8. Analyzes and resolves work problems, or assists employees in solving work problems.
9. Participate in new equipment, negotiation, and selection.
10. Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
11. Performs related work as required.

NOTE:  This job description is a guide – at all times duties will be determined and assigned by the on duty supervisor as business needs dictate.

 Experience and/or Qualifications:

Three (3) to five (5) years experience in mechanical, electrical, or industrial maintenance as well as strong hydraulic, pneumatic, mechanical and industrial skills with some PLC experience and HVAC.

Prior and practical hands on experience in printing technology & operations, packaging, fulfillment, or plastic card manufacturing a plus.

AA degree in mechanical, electrical, industrial maintenance a plus.

Must be highly motivated with strong time management skills, ability to multi-task and ability to prioritize multiple projects effectively.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Please complete the application and / or send your resume to the link provided below:

Download ASI Application

Job purpose: Supervise entire production line operation in accordance with plant policies and procedures. Ensure smooth production operation during shift. Directs set up, oversees team, and operates ASI equipment and files when necessary to convert material into finished product in accordance with specifications, procedures, and practices.

Approximate daily distribution of duties:

• 80% Support of Daily Production
• 15% Process Improvement
• 5% Administrative

Key responsibilities include (but are not limited to):

Daily Production:

• Establish and assign Team Members to standard processes and procedures
• Ensure achievement of optimum product quality through proper handling of consumables, materials and machines

• Ensure the performance of the required in-process quality checks to ensure output is consistent from start to finish
• Ensure the maintenance, cleanliness, and organization of equipment
• Coordinate the response to “rush” or urgent requests without prior notice, while still maintaining accuracy and deadline requirements.
• Be flexible to work alternate shift schedules in order to meet customer demands during peak periods.

General:

• Ensure a safe work environment compliant with OSHA regulations and free from harassment and/or discrimination for all ASI Team Members.
• Ensure that all security regulations are fully met every day, by all team members.
• Oversee troubleshooting and preventative/routine maintenance on ASI printing equipment
• Participate in product testing and general research and development
• Participate in and support monthly inventory counts
• Primary responsibility for achieving the operations team KPI goals for example OTD, scrap, quality, cost/card.
• Primary responsibility for ensuring that a consistent and comparable quality is produced from each piece of ASI equipment.
• Provide direction and training for all ASI team members that use ASI equipment.
• Create documentation for, track and ensure completion of operator level PMs for ASI equipment
• Develop, document, and utilize standardized methods to train new team members.
• Develop, document, and train all ASI team members in 5s, KANBAN, and other applicable lean manufacturing techniques.

Preferred Requirements and Education:

• 5+ years’ experience in a manufacturing environment
• Proven troubleshooting and problem-solving skills
• Ability to follow procedures well (process driven)
• Sensitivity to customer needs and stringent delivery requirements
• Available to work overtime as needed
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within ISO or documented quality system
• Proficiency in Microsoft Outlook (email), MS excel, and MS word
• Intermediate math skills
• Basic understanding of color theory
• Ability to accurately view the full color spectrum
• Associate’s Degree (2 yr. certificate) or greater – or commensurate work experience.

$15 plus increases after 6 months with certifications

Please complete the application and submit your resume for review to the link provided below:

Download ASI Application

Position Overview:

Arroweye is seeking a full-time Technology Support Technician for our Louisville, Kentucky facility.  As part of the Technology Support Team you will be focused on all aspects of the technology that drives the production processes.  Supported areas include: Database (SQL), Physical Files, Encryption/Decryption, production software applications, as well as general hardware support for PCs, printers, barcode scanner and other custom hardware and software solutions.

This position is focused on ensuring the smooth operation and continued innovation of our software driven manufacturing process.

Primary Position Responsibilities include (but are not limited to):

• User and system technical support (Hardware and Software)
• Analysis of data and systems to resolve technical problems
• Driving cases to quick resolution in order to facilitate on-time deliveries
• Resolving cases assigned to the support team
• Writing case resolution documentation to assist other support engineers
• Interfacing between the Operations and Engineering groups

Qualifications include:

• Jack of all trade’s mentality
• Excellent problem-solving skills
• Strong grasp of SQL fundamentals and query writing
• Basic PowerShell (general programming skills) – is a plus
• Excellent communication skills including written (emails) and oral
• Customer service attitude, able to recognizing the needs of the customer
• Candidate must pass criminal, financial background checks and drug testing

Above all, the candidate must have a do-what-it-takes attitude and a desire to be part of a growing and ever-changing company. 

Download ASI Application

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Position Overview:

Sets up, oversees, and operates ASI equipment and files to convert material into finished product in accordance with specifications, procedures, and practices.

 Schedules Available: 7 AM – 3:30 PM, 12 PM – 8:30 PM, 1 PM – 9:30 PM, 3 PM – 11:30 PM, 7 PM – 3:30 AM and 11 PM – 7:30 AM.

Primary Position Responsibilities include (but are not limited to)

•  Follow standard processes and procedures as established and assigned the by Operations Manager and/or Area Team Leader.
• Achieve optimum product quality through proper handling of consumables, materials and machines
• Perform established quality checks and make necessary adjustments to match customer specifications
• Perform necessary in-process quality checks to ensure output is consistent from start to finish
• Maintain cleanliness and organization of equipment and work spaces
• Respond to “rush” or urgent requests without prior notice, while still maintaining accuracy and deadline requirements.
• Be flexible to work alternate shift schedules in order to meet customer demands during peak periods.
• Operate post printing press equipment of various types
• Conduct production quality audits and security counts
• Maintain all security regulations on handling of product
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within ISO or documented quality system preferred.

Required Qualifications: 

• Prior experience in a manufacturing environment preferred.
• Ability to follow procedures well (process driven)
• Sensitivity to customer needs and stringent delivery requirements
• Available to work overtime as needed
• Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties.
• Ability to maintain good attendance
• Experience of working within ISO or documented quality system
• Intermediate math skills
• Excellent spoken and written communication skills in the English language
• Mechanically inclined
• Basic computer skills
• Ability to work as part of team in a fast-paced dynamic environment
• Ability to stand for extended periods
• Ability to lift and/or push/pull up to 50 pounds occasionally is required

$14 plus increases after 6 months with certifications

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Please complete the application below and/or submit your resume via the link below:

Download ASI Application

A career at Arroweye offers a world of opportunities. You can be you and do work that matters.

Arroweye is a leading, single-source provider of innovative card marketing and production solutions for the financial service, prepaid and retail industries. Arroweye offers personalized and customized payment cards, which are printed on demand and shipped the next day to leading card issuers and program managers.  Today, Arroweye is the only Visa, MasterCard, Discover and American Express certified company operating in the U.S. that prints the brand logo and simultaneously personalizes the payment card on demand. Join our winning team and grow your career at Arroweye.

Production Operator II

About the Position

Sets up, oversees, and operates Arroweye Solutions Inc. equipment and files to convert material into finished product in accordance with specifications, procedures, and practices.

Primary Position Responsibilities

Follow standard processes and procedures as established and assigned the by Operations Manager and/or Area Team Leader. Achieve optimum product quality through proper handling of consumables, materials and machines. Perform established quality checks and make necessary adjustments to match customer specifications. Perform necessary in-process quality checks to ensure output is consistent from start to finish.

Be flexible to work alternate shift schedules in order to meet customer demands during peak periods. Effectively communicate and interact in a manner that is professional and clear to all levels of fellow ASI team members, customers, and other parties. Ability to maintain good attendance.

This position qualifies for all of Arroweye’s benefits, including Medical, Dental, Vision, Life and 401(k) with company match.

Arroweye is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR teams will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Submit resume below or walk-ins welcome!! 

Download ASI Application